Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the Germany , you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:

 within 3-7 business days

Free shipping on all products.

Enjoy free standard shipping. The discount will be applied automatically at checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

The main shipping warehouse ships from a warehouse in Germany, via logistics provider GLS, and delivers within 3-7 business days.

During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES  JOYORESCOOTER-EU  DELIVER?

Country/Region Shipping Method Delivery Time Free Shipping Threshold Notes
Austria GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Belgium GLS/DPD Dedicated 3-7 business days None Longer delivery for remote areas
Bulgaria GLS/DPDDedicated 5-7 business days None Longer delivery for remote areas
Croatia GLS/DPD Dedicated 4-6 business days None Longer delivery for remote areas
Czech Republic GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Denmark GLS/DPD Dedicated 2-4 business days None Longer delivery for remote areas
Estonia GLS/DPD Dedicated 5-7 business days None Longer delivery for remote areas
Finland GLS/DPD Dedicated 4-6 business days None Longer delivery for remote areas
France GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Germany GLS/DPD Dedicated 2-4 business days None Longer delivery for remote areas
Greece GLS/DPD Dedicated 5-7 business days None Longer delivery for remote areas
Hungary GLS/DPD Dedicated 4-6 business days None Longer delivery for remote areas
Ireland GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Italy BRT/DPD/GLS Dedicated 3-5 business days None Longer delivery for remote areas
Latvia GLS/DPDDedicated 5-7 business days None Longer delivery for remote areas
Lithuania GLS/DPDDedicated 5-7 business days None Longer delivery for remote areas
Luxembourg GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Netherlands GLS/DPD Dedicated 2-4 business days None Longer delivery for remote areas
Poland GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Portugal GLS/DPD Dedicated 4-6 business days None Longer delivery for remote areas
Romania GLS/DPD Dedicated 5-7 business days None Longer delivery for remote areas
Slovakia GLS/DPD Dedicated 4-6 business days None Longer delivery for remote areas
Slovenia GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Spain GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
Sweden GLS/DPD Dedicated 3-5 business days None Longer delivery for remote areas
United Kingdom GLS/DPD Dedicated 2-4 business days None Longer delivery for remote areas

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.